Most items are locally manufactured. Some items are manufactured overseas. All our custom designs and bridal jewelry are manufactured in Miami, FL.
We certainly do! All our jewelry is made of solid 14k or 18k gold, and natural diamonds and gemstones. We use only the best quality materials in our jewelry, to make sure it will last. We don't make gold filled or gold plated jewelry.
The diamond industry has in the past been associated with conflict and exploitation, the industry has taken a number of pro-active steps to combat this, most notably in the form of the Kimberley Process (which certifies that diamonds originate from conflict free zones). Through our procurement and polishing division we are subject to rigorous requirements which set out the detailed standards that our procurement and polishing division is required to adhere to in order to maintain its status. Among other requirements there is a focus on supply chain management, provenance claims, child and forced labour and ethical standards generally.
If your jewelry was purchased from us, we can definitely repair it for you.
For all repair inquiries, please email us. Please include your name, proof of purchase, and a description and photo of the damage to help us provide you with an accurate repair quote and turnaround time.
Yes. It is safe and effective on all metals and gems including soft, porous stones like pearls and opal. Our jewelry cleaner can even be used on costume jewelry and doesn't contain any acids that will break down glue, and is safe for use on antique jewelry pieces as well. The only exceptions are Amber and Ethiopian Opal. Since Amber is a resin material and not a gem, it should only be cleaned with a soft cloth. Ethiopian opal is, meaning it absorbs water, which can lead to instability and crazing. Any moisture could contribute to problems and should be avoided with Ethiopian opals.
We offer many payment options; including all major credit cards, PayPal, Apple Pay, Google Pay, Amazon Pay, as well as cryptocurrency.
We also offer Klarna, which allows you to pay in 4 interest-free installments up to $1,800, and a finance up to $10,000.
We ship worldwide. Items marked as in stock ship within 1-3 business days. Made to order items ship within 4-8 weeks. Receive free and insured ground shipping in the U.S on orders over $250. Orders with multiple items ship once all items are ready to ship. For more information, please refer to each product page for estimated shipping, or contact us firstname.lastname@example.org.
we ship exclusively with UPS and offer ground shipping, 2-day air, next day air saver, and next day air shipping options. All our shipments require a signature upon delivery and are fully insured.
If you are not completely satisfied, you can return it for an refund or store credit.
We offer refunds within 7 days of delivery for items marked as in stock at the time of purchase, and store credit for items marked as made to order at the time of purchase within 14 days of delivery.
Custom orders, including initials, name plates, and custom designs are final sale items and cannot be returned or exchanged. Order cancellations can only be made within 24 hours of placing an order.
All rings will be subject to a 15% restocking fee, due to size variation.
For more information, please visit our return policy page.
If you need to modify or cancel your order, please contact us within 24 hours of placing it. If 24 hour have gone by since you placed an order, only exchanges or store credit will be available.